How to Maintain a Successful Online Representation of Your Organisation?

  1. How can I protect my presence from cyber attacks? What can I do against fake accounts or account takeover by strangers on social media?
  2. How can I communicate with customers? How do I deal with criticism or dissatisfied customers? How can I protect customer data and art in accordance with the data protection guidelines?
  3. How can I stand against online giants? Is it even worth being online with a few followers? Buying followers is useless! Organic growth
  4. Artificial intelligence in the online presence: How intelligent is artificial intelligence ? How can I use it in my online presence? Chatbots, FAQ, Recommender Systeme, Tagging